Laura is responsible for the operation, management and development of FLEX, concentrating on achieving new business, growth and expansion. Laura is also responsible for managing public tenders and oversees the management of client portfolios.
The FLEX bookings team are responsible for client bookings of interpreters, translators and tutors. They closely manage client accounts to ensure customers receive a service specifically designed to meet their every language requirement. The team also oversees the diaries of all registered interpreters and translators to ensure on-time delivery of consistent, quality service.
The FLEX recruitment team are responsible for maintaining the database of translators and interpreters. They are the first point of contact for new providers organising all initial and continued development training and complete appropriate checks for all qualified interpreters and translators.
Administration and Recruitment Manager
The FLEX finance team are responsible for the financial transactions of the business including sales invoicing, management of purchase invoices, budget management, credit control, and preparation of monthly management accounts.
Denise Dos Santos